ClickCues.
Built and launched ClickCues, a SaaS product that helps agencies, freelancers, and marketing teams collect visual feedback directly on live websites using pinned comments, automatic screenshots, and client friendly review workflows.
- Role
- Founder / Product Builder
- Focus
- Visual website feedback, client collaboration, product UX, SaaS architecture, onboarding, and feedback workflows
- Status
- Live / Founder built
- SaaS product launched
- Visual feedback workflow
- Pin on page comments
- Screenshot context
- No login client experience
- Built for agencies and web teams
Overview
ClickCues was built around a simple problem: website feedback is often scattered across emails, screenshots, calls, and vague comments. The goal was to create a cleaner way for teams and clients to leave feedback directly where the issue happens, on the website itself.
The product focuses on making feedback easier to capture, understand, and act on without forcing clients into a complicated project management system.
The Challenge
Clients often send vague feedback without enough visual context
Website teams lose time matching comments to pages, sections, and screenshots
Existing feedback tools can feel too heavy for smaller agencies and freelancers
Client onboarding needs to be simple and low friction
Feedback must be captured in a way that supports faster review and implementation
The product needed to feel lightweight, polished, and practical
Strategy
The strategy was to position ClickCues as a lightweight feedback layer for live websites. Instead of building another full project management tool, the product focuses on capturing better context at the moment feedback is created.
- Access
- Prioritized no login client feedback
- Pins
- Designed pinned comments directly on live websites
- Context
- Captured screenshot context with each comment
- Workflow
- Built a clean project based workflow for teams
- Audience
- Focused on agencies, freelancers, and marketing teams
- Voice
- Kept the product language practical and easy to understand
- Positioning
- Product led positioning around speed, clarity, and reduced back and forth
Execution
- 01
Designed and built the landing page and product experience
- 02
Built visual feedback pins on live websites
- 03
Added screenshot capture and feedback context
- 04
Created project based organization for website feedback
- 05
Designed client friendly review flows
- 06
Built onboarding and first project flows
- 07
Integrated subscription and account workflows
- 08
Added analytics, SEO structure, sitemap, robots, metadata, and schema
- 09
Built email and notification flows where appropriate
- 10
Iterated on UX details such as pin positioning, hover previews, feedback cards, and capture states
Results
Stack and Systems
- React
- TypeScript
- Supabase
- Stripe
- Lovable
- Vite
- MDX
- GA4
- Google Tag Manager
- SEO Schema
- Sitemap
- Robots
- Email workflows
- Screenshot capture
- Product analytics